About AquAid Tyne Wear Tees
About AquAid Tyne Wear Tees
Trusted Drinking Water Solutions Across the North East
Welcome to AquAid Tyne Wear Tees, your trusted local supplier of high-quality drinking water systems and hydration solutions for workplaces, schools and organisations across the North East of England.
We proudly serve businesses throughout Tyneside, Wearside, Durham and North Yorkshire, delivering and maintaining a full range of bottled water coolers, mains-fed dispensers, hot water systems and drinking fountains.
A Family Business with a Local Focus
AquAid Tyne Wear Tees has been providing water cooler solutions since 2002, building a reputation for reliability, quality and exceptional service.
As a family-run business, we believe in offering a personal approach that’s often lost with larger national suppliers. When you call us, you’ll speak directly to our local team — no automated systems, no impersonal ordering portals, just friendly and efficient service every time.
Our engineers are fully trained and WHA-accredited, ensuring all installations and maintenance are carried out to the highest industry standards. Every bottled cooler we supply is sanitised every three months, and every mains-fed system is serviced every six months, keeping your equipment safe, clean and compliant.
Our Bottled Water
The water we deliver is sourced from our bottling plant in the Scottish Borders, set within 80 acres of organically certified land.
It takes over 100 years for this natural mineral water to filter through layers of limestone and red sandstone, absorbing minerals before being drawn from a protected borehole at a depth of 125 metres.
The result is water of outstanding purity and taste — bottled, tested and delivered to our customers within a week of extraction.
This natural filtration process and short delivery window ensure every bottle of AquAid water meets the highest standards of freshness and quality.
Our Commitment to Quality and Compliance
AquAid Tyne Wear Tees are proud members of the Water Dispenser & Hydration Association (WHA) and have been audited every year since our business began.
For more than twenty years, AquAid Tyne Wear Tees has consistently achieved a 100% WHA compliance rating, reflecting our dedication to safety, hygiene and customer confidence.
All installations are carried out by WIA-trained engineers, and every system we maintain is serviced in line with official WHA guidelines.
Together We Save Lives
Choosing AquAid Tyne Wear Tees doesn’t just keep your workplace hydrated — it helps change lives around the world.
Through our ongoing partnership with The Africa Trust, a percentage of our revenue supports life-changing projects across Africa.
This includes the installation of Elephant Pumps, which now provide clean, safe water to more than two million people, and initiatives such as banana-growing programmes that fund children’s school fees and business training that helps communities build sustainable livelihoods.
To date, AquAid Tyne Wear Tees has donated over £12 million to charitable water projects.
When you drink water from an AquAid cooler, you’re helping to provide clean water, sanitation and opportunity to communities who need it most.
Why Businesses Choose AquAid Tyne Wear Tees
- Local, family-run team with fast response times
- Full range of bottled, mains-fed and hot water dispensers
- WHA-accredited engineers and audited compliance since 2002
- Natural mineral water sourced from the Scottish Borders
- Personal service — no automated systems
- Every order helps fund clean water projects in Africa